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Question

Q1: Which products can Wolfram Steel supply?
We supply mostly special steel, such as carbon steel, alloy steel, tool steel, stainless steel, forging parts and so on.

Our main products are: 1045, 42CrMo4/4140, 36CrNiMo4/4340, 21NiCrMo2/8620, 36CrNiMo4/9840, 1.2311/P20, 1.2312/P20+S, 1.2738/718/P20+Ni, 1.2379/D2, 1.2343/H11, 1.2344/H13, 1.2080/D3/4Cr13, 1.2510/O1, 1.2316, 1.2714, 1.2767, 1.2367, 1.2345 etc.

Q2: How can the quality be guaranteed?
Our quality control is based on international standards and monitored by our Swiss-German manger. After so many years’ experience in the special steel industry, we have built up strong relationships with various mills in China.  We also have our own resources to process diverse orders. This means we have our own order processing system and quality control system.  We have quality control checks during and after production. If customers prefer even a greater amount of certainty, they may hire a third-party inspection, for example, SGS to do the quality control. And should there be real quality issues, we will be 100% responsible for that.

Q3: Do you have stock or do we need to wait for new production?
Some products, such as, 1.2311, 1.2312 plates, 42CrMo4/4140 hot rolled round bars, and 1.2344/H13, 1.2379/D2 hot rolled round bars, we usually have on stock, but the stock changes on a daily basis.  For most products we will need new production. We will send our customers information concerning the products we have on stock, if you require us to do so.

Q4: What is the delivery time?
For stock products, the normal delivery time is 15-25 days. For new production products, the delivery time is 45-90 days, depending on the steel grades.

Please note:  Around Chinese New Year the factory will be closed approximately 1.5 months. This will usually be somewhere between mid January and end of February. This circumstance will result in a longer delivery period.
 

 
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Wolfram Steel
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